A PicoSocial Privacy Policy
Effective Date: [05 July 2025]
1. Introduction
This Privacy Policy explains how we collect, use, and protect your information when you use our Facebook App [PicoSocial](“the App”). The App is designed to help users manage their Facebook Page(s) via Facebook’s Graph API.
We value your privacy and are committed to handling your information in compliance with Facebook Platform Policies and applicable data protection laws (such as the GDPR, if applicable).
2. Information We Collect
When you authorize our App, we may access the following information through the Facebook API:
- Your public profile (name, profile picture, Facebook ID)
- Your Page(s) and related data that you explicitly grant us access to (e.g., posts, comments, messages, insights)
We only collect data that is strictly necessary to provide the App’s functionality.
3. How We Use Your Information
We use the information collected to:
- Manage and automate Facebook Page tasks (e.g., post scheduling, comment management, inbox replies)
- Provide insights or analytics related to your Page activity
- Improve and maintain our service
We do not sell, share, or disclose your data to third parties for marketing or advertising purposes.
4. Data Sharing and Third Parties
We do not share your personal or Page data with any third parties, except:
- As required by law or regulatory authorities
- With your explicit consent
5. Data Retention and Deletion
We only retain your data as long as necessary to provide the services. You can revoke our access to your data at any time by removing the App from your Facebook settings.
To request deletion of your data stored on our servers, contact us at: [email protected]
We will process deletion requests within 7 business days.
6. Security
We implement industry-standard security measures to protect your data from unauthorized access, loss, or misuse. However, no system is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have rights such as:
- Accessing the data we have about you
- Requesting correction or deletion
- Withdrawing consent
To exercise your rights, contact us at: [email protected]
8. Changes to This Policy
We may update this Privacy Policy from time to time. All changes will be posted on this page with a new effective date.
9. Contact
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Picosoft Solutions Sdn Bhd
[email protected]
Atria Sofo Suites,
Jalan SS 22/23, Damansara Jaya,
47400 Petaling Jaya,
Selangor, Malaysia
